1. General provisions
The user browsing this area accesses Sun Biotan ® (https://sunbiotan.com). Browsing and transmitting a purchase order on the website implies acceptance of the Data Protection Conditions and Policies adopted by the website indicated therein.
These General Sales Conditions apply to the sale of products with exclusive reference to purchases made on the Sun Biotan ® website, in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree nº 206/05 modified Legislative Decree No. 21/14 and Legislative Decree 70/03) by:
Company : Sun Biotan ® Headquarters : Sun Biotan ®, Rua da Belavista, Urban Building, Loja 111 VAT code : PT513424237
Before accessing the products provided by the website, the user must read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which Sun Biotan ® reserves the right to modify unilaterally and without prior notice.
It is possible to use the website and therefore access the products provided by the website and purchase them in the following languages:
Italian
Spanish
Portuguese
French
English
2. Object
These General Conditions of Sale govern the offering, forwarding and acceptance of orders for Sun Biotan ® products and, however, do not govern the provision of services or the sale of products by a third party other than a seller who is present on the same website through of links, banners or other hypertext links.
Before submitting orders and purchasing products and services of different subjects, we suggest checking their conditions of sale.
3. Conclusion of the contract
In order to complete the purchase agreement, it will be necessary to fill in the order form in electronic format and submit it following the relative instructions.
It contains the reference to the General Sales Conditions, the images of each product and the relative price, the means of payment that can be used, the delivery methods of the purchased products and the respective shipping and delivery costs, a reference to the conditions by exercise of the right of withdrawal; methods and times for returning purchased products.
Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale, including the Information on the right of withdrawal and the processing of personal data.
The contract is concluded when the seller receives the order, after verifying the correctness of the data contained therein.
The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will be done by clicking on the button: Buy at the end of the wizard.
4. Registered Users
Upon completing the registration procedures, the user undertakes to follow the instructions on the website and to provide their personal data correctly and truthfully.
In any case, the confirmation will release Sun Biotan ® from any responsibility for the data provided by the user. The user undertakes to promptly inform Sun Biotan ® of any changes to his data at any time communicated.
If the user communicates inaccurate or incomplete data or even if there is a dispute between the interested parties regarding the payments made, Sun Biotan ® has the right to not activate or suspend the service until the relative deficiencies are remedied.
When the user activates a profile for the first time, Sun Biotan ® assigns the same username and password. The latter recognizes that these identifiers constitute the system for validating the user's access to the Services and the only adequate system to identify the user that the acts performed by this access will be attributed to him and will have a binding effect on him.
The user undertakes to maintain the confidentiality of their access data and to maintain them with due care and diligence, and not to temporarily transfer them to third parties.
5. Product Availability
Product availability refers to actual availability at the time the buyer places the order. This availability should, however, be considered merely indicative, because, due to the simultaneous presence on the website of several users, the products can be sold to other customers before confirming the order.
Even after sending the order confirmation email, there may be cases of partial or total unavailability of the products. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by email.
If the buyer requests cancellation of the order, upon terminating the contract, Sun Biotan ® will refund the amount paid within 14 days from the moment Sun Biotan ® becomes aware of the buyer's decision to terminate the contract. .
6. Products offered
Sun Biotan ® sells tanning and connected products.
The offer is detailed at https://sunbiotan.online/
7. Payment methods and prices
The price of the products will be as indicated from time to time on the website, except where there is an obvious error.
In the event of an error, Sun Biotan ® will notify the buyer as soon as possible, allowing confirmation of the order in the correct quantity or cancellation. However, Sun Biotan ® will have no obligation to supply what is sold at the lowest price erroneously indicated.
Website prices are to be considered VAT exempt. Prices are subject to change at any time. The changes do not affect orders for which the order confirmation has already been sent.
Once the products are selected, they will be added to the cart. it will be sufficient to follow the instructions for the purchase, enter or verify the information requested at each step of the process. Order details can be changed before payment.
Payment can be made by: Credit card . Accepted credit cards will be Visa, Mastercard, Maestro, American Express, Postepay and all cards supported by the PayPal circuit.
8. Delivery
Sun Biotan ® ships in the following geographic areas: Europe .
Delivery takes place from receipt of the order on the date indicated on the order, if no delivery date is specified, within the estimated time at the time of selecting the delivery method and, in any case, within a maximum period of 5 days. from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to agree on a new delivery.
If you are unable to be present at the delivery location at the agreed time, please contact us again to agree a new delivery date.
If delivery cannot take place for reasons not attributable to us after 10 days from the date on which the order is available for delivery, we will assume that we intend to withdraw from the contract.
As a result of termination, amounts will be refunded, including delivery costs, excluding any additional costs arising from choosing a delivery method other than the usual method offered without undue delay and, in any event, within 14 days of from the date of termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.
Shipping costs are paid by the buyer and are explicitly highlighted at the time the order is placed.
9. Passage of risk
The risks related to the products will pass to the buyer from the moment of delivery. Ownership of the products is deemed to have been acquired once full payment of all amounts due in respect of them, including shipping costs, or at the time of delivery, whichever occurs later, is received.
10. Warranty and Trade Compliance
The seller is responsible for any defect in the products offered on the website, including the non-conformity of the items with the ordered products, in accordance with the provisions of Italian law.
If the buyer has entered into the contract as a consumer or individual who works on the website for purposes unrelated to any commercial or professional activity carried out, this guarantee is valid as long as the defect occurs within 24 months from the date of delivery of products; that the buyer files a formal claim related to the defects within a maximum period of 2 months from the date on which the defect was recognized by the latter; that the online return form has been completed correctly.
In the event of non-conformity, the buyer who entered into the contract as a consumer shall have the right to obtain the restoration of conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or termination of the contract relating to the disputed goods. and the consequent return of the price.
11. Withdrawal
In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days, pursuant to art. 57 of Legislative Decree 206/2005 from the date of receipt of the products.
In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day period starts from the date of receipt of the last product.
The purchaser who intends to exercise the right of withdrawal must communicate this to Sun Biotan ® by means of an explicit declaration, which can be sent by registered mail with proof of return or by accessing the section: Help on the Sun Biotan ® website, creating a file.
The buyer must also exercise the right of withdrawal by sending any explicit statement containing the decision to withdraw from the contract or alternatively by submitting the model withdrawal form via the Help section.
Goods must be sent back to:
Sun Biotan ®, Rua da Belavista, Urban Building, Store 111
The goods must be returned intact, in the original packaging, complete in all its parts and with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the website will refund the value of the products subject to withdrawal within a maximum period of 14 days, excluding any shipping costs.
The website will issue the refund using the same payment method chosen by the buyer during the purchase. In the case of payment by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary to make the refund.
12. Data processing
By using the website, the user authorizes the processing of his/her personal data. The owner and manager of the treatment is Sun Biotan ® .
Data is processed solely electronically, through IT tools and media designed to ensure data security and confidentiality.
The stored information is protected from unauthorized access.
We proceed with the processing of data provided by users in relation to purchase orders, payments (which may contain name, address, contact details), IP address, all other data communicated.
The provision of data and the consent to the processing for the aforementioned purposes for the purpose of the contract or for the fulfillment of the order and the respective payment are necessary for the proper conclusion and for the execution of the contract, therefore, the refusal to provide such data or providing consent to the related processing results in the user being unable to purchase the products and services offered.
The provision of data and consent to processing for the purpose of commercial communications is optional. However, any refusal to provide this data or to consent to the related processing may result in the user being unable to receive these additional services.
The user always has the right to guarantee that their data is updated, corrected or integrated, the cancellation, transformation into anonymized form or the blocking of data processed in violation of the law, including those whose conservation is not necessary in relation to the purposes of in which the data was collected or subsequently processed, the attestation that the operations were informed, also with regard to their content, of those to whom the data were communicated or disclosed, except in the case where such compliance proves impossible or involves the use of means that are manifestly disproportionate to the protected right.
The user has the right to object, in whole or in part, to the processing of personal data about him for legitimate reasons, even if pertinent to the purpose of collecting and processing personal data about him, for the purpose of sending advertising or direct sales material or to carry out market research or commercial communication.
The user may also withdraw consent to the processing of their data previously provided to Sun Biotan® at any time.
Orders must be sent to:
Sun Biotan ®, Rua da Belavista, Urban Building, Store 111
On the first visit, the user will be invited to choose their own language and will be offered the possibility to save the preferred language. For this purpose, the User authorizes the use of so-called cookie identification codes, that is, small files sent from its Internet server and writable on the hard disk of the User's computer.
The hard drive collects information about the user's language preference and stores the pages of the website visited. Cookies are used to prevent the user from receiving the same information repeatedly or in the wrong language and to adapt the content and presentation of the website to the user's browser type.
13. Contacts
Any request for information can be sent by mail to the following address customer support@sunbiotan.com by telephone, by the number +39 070789939 by mail, to the following address: Sun Biotan ®, Rua da Belavista, Edifício Urban, Loja 111
These conditions were drafted on 02/04/2020.
14. Privacy Policy
Information on protection of personal data PURSUANT TO ART. 13 Legislative Decree 06.30.2003, n. 196
In compliance with the provisions of and for the purposes of art. 13 Legislative Decree of June 30, 2003, the company Sun Biotan ® ( PT513424237 ), as owner, informs the interested party that releases its IP data, consulting the website https://sunbiotan.com, about what purposes and methods of processing the personal data collected, their possible sphere of communication and dissemination, as well as the nature of their provision.
The data collected from the interested party is exclusively IP-related data, that is, data qualified as coming from public records and therefore whose consent is not required for processing purposes.
The data being processed is processed and used directly to fulfill the instrumental purposes of the website (such as, for example: controls for the prevention of attacks, statistics), in full compliance with the principle of correctness and with the legal provisions.
As far as methods are concerned, data processing is carried out through IT procedures by the owner.
Stakeholder data is not communicated, sold or exchanged with third parties, nor is it subject to disclosure, except as required by the legislator.
The interested party can claim their rights, as expressed in art. 7, 8, 9 and 10 of the Legislative Decree of June 30, 2003 n. 196 by contacting the data controller.
In particular, according to art. 7 obtain confirmation of the existence or not of personal data concerning you, even if they are not yet registered, and their communication in an intelligible way.
The interested party has the right to obtain the indication:
a) the origin of the personal data;
b) the purposes and methods of treatment;
c) the logic applied in case of treatment carried out with the aid of electronic instruments;
d) the identity of the owner, manager and representative appointed under article 5, paragraph 2;
e) the subjects or categories of subjects to whom personal data may be communicated or who may learn about them as designated representatives in the State, managers or agents.
The interested party has the right to obtain:
a) updating, rectification or, when interested, data integration;
b) cancellation, transformation into anonymized form or blocking of data processed in violation of the law, including those whose retention is unnecessary for the purposes for which the data was collected or subsequently processed;
c) the certification that the operations mentioned in letters a) and b) have been brought to the attention, also in relation to their content, of those to whom the data were communicated or disclosed, except in the case where such compliance occurs impossible proof or involves the use of means manifestly disproportionate to the protected right.
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But what are the cookies used by this website?
Personal data is collected for the following purposes and using the following services:
Statistical analysis
The following services allow the owner to monitor and analyze traffic and track visitor behavior on the website https://sunbiotan.com.
Google Analytics with Anonymous IP The
Google Analytics is a web analytics service from Google. This uses the personal data collected for the purpose of tracking and examining the use of this website, compiling reports and sharing it with other services developed by Google. This Google Analytics integration makes your IP address anonymous.
If you want to disable this service, visit the link https://tools.google.com/dlpage/gaoptout?hl=it, where you will find all the instructions for installing an add-on that no longer allows Google to collect this data. .
This data is stored in the USA (Full privacy at https://www.google.com/intl/it/policies/privacy/)
Social networks
These services allow you to interact with social networks and with all external platforms attached to them, directly on the Site. All purchase data is, of course, subject to the privacy preferences chosen by the user on the respective social network. If there is no service for interaction with social networks, the latter may, in any case, collect traffic data related to navigation pages.
Below are the social networks specifically
Google+ (Google Inc.)
This data is stored in the USA (Full privacy at https://www.google.com/intl/it/policies/privacy/)
Linkedin (LinkedIn Corporation)
This data is stored in the USA (Full privacy at https://www.linkedin.com/legal/privacy-policy?_l=it_IT)
Facebook (Facebook, Inc.)
This data is stored in the USA (Full privacy at https://www.facebook.com/policy.php)
Twitter (Twitter, Inc.)
This data is stored in the US (full privacy at https://twitter.com/en/privacy)
Pinterest (Pinterest, Inc.)
This data is stored in the US (Full privacy at https://policy.pinterest.com/it/privacy-policy)
Other services
Google Font (Google Inc.)
Google Maps (Google Inc.)
This data is stored in the USA (Full privacy at https://www.google.com/intl/it/policies/privacy/)
WordPress Internal Cookies
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The interested party has the right to object, in whole or in part:
a) for legitimate reasons, the processing of personal data concerning you, even if pertinent to the purpose of collection;
b) the processing of personal data concerning you, for the purpose of sending advertising materials or direct sales or carrying out market research or commercial communication.
Rights can be exercised by sending an email to the following address: info@sunbiotan.com.
The data are stored in electronic and telematic files and the minimum security measures provided by the legislator are guaranteed.
Data is kept for a maximum of 12000 HOURS. In case of blocking of the treatment, the data are kept for the time necessary to carry out defensive activities.
The owner reserves the right to block access to IPs whose visits result in anomalies.
The user who cannot see the pages of the website or the website itself can contact the following email address: info@sunbiotan.com .
Any reports regarding the Privacy Policy and the cookie management system should be sent to the following email address: info@sunbiotan.com.
